Cookie Policy
This Cookie Policy explains how we use cookies and similar tracking technologies when you access our online gaming platform. By continuing to use our services, you acknowledge and agree to the use of cookies as described in this policy, which complies with New Zealand privacy legislation and online gaming regulations.
What Are Cookies
Cookies are small text files that are stored on your device when you visit our website. These files contain information that helps us provide you with a personalised gaming experience, maintain your session security, and analyse website performance. Cookies are essential for modern online gaming platforms to function properly and deliver the services you expect.
Similar technologies include web beacons, pixel tags, and local storage objects, which serve comparable purposes in enhancing your gaming experience and ensuring platform functionality.
Types of Cookies We Use
We utilise various categories of cookies to ensure optimal performance of our gaming platform:
- Essential cookies that enable basic website functionality and secure gaming sessions
- Performance cookies that collect anonymous data about website usage and loading times
- Functional cookies that remember your preferences and gaming settings
- Analytics cookies that help us understand player behaviour and improve our services
- Marketing cookies that deliver relevant promotional content based on your interests
- Security cookies that protect against fraudulent activities and maintain account safety
Purpose and Usage
Our cookie implementation serves multiple critical functions for your gaming experience. We use cookies to maintain secure login sessions, remember your game preferences, track your progress through various gaming features, and ensure compliance with responsible gaming measures required under New Zealand law.
Cookies also enable us to provide personalised game recommendations, maintain your account security, process transactions safely, and deliver customer support efficiently. Additionally, they help us analyse website performance to identify and resolve technical issues that might affect your gaming experience.
Session and Persistent Cookies
We deploy both session and persistent cookies on our platform. Session cookies are temporary and automatically deleted when you close your browser, primarily used for maintaining your active gaming session and ensuring secure navigation between different sections of our website.
Persistent cookies remain on your device for a predetermined period, typically ranging from thirty days to two years, depending on their specific function. These cookies remember your login credentials, game preferences, language settings, and other personalisation features that enhance your return visits to our platform.
Third-Party Cookies
Our platform may include cookies from trusted third-party service providers who assist us in delivering comprehensive gaming services. These partners include payment processors, game developers, analytics providers, and customer support platforms, all of whom operate under strict data protection agreements.
Third-party cookies help us integrate secure payment methods, provide diverse gaming content, analyse user engagement patterns, and deliver targeted promotional materials. We carefully select our partners to ensure they meet New Zealand privacy standards and maintain appropriate data security measures.
Managing Cookie Preferences
You have complete control over cookie settings and can modify your preferences at any time through your browser settings or our website's cookie management interface. Most modern browsers allow you to:
- View all cookies stored on your device from our website
- Delete existing cookies individually or collectively
- Block future cookies from our domain entirely
- Set preferences for different types of cookies
- Receive notifications when new cookies are being set
Browser-Specific Instructions
Different browsers require specific steps to manage cookie settings effectively:
- Chrome: Access Settings, then Privacy and Security, followed by Site Settings and Cookies
- Firefox: Navigate to Options, then Privacy and Security, and locate Cookies and Site Data
- Safari: Open Preferences, select Privacy, and manage cookie settings under Website Tracking
- Edge: Go to Settings, choose Privacy, Search and Services, then Cookies and Site Permissions
- Opera: Access Settings, select Advanced, then Privacy and Security for cookie management
Please note that disabling essential cookies may significantly impact your ability to access certain gaming features, complete transactions, or maintain secure account sessions on our platform.
Data Retention and Updates
Cookie data retention periods vary based on the specific purpose and type of information collected. Essential cookies typically expire when you close your browser, while preference cookies may remain active for up to two years to maintain your personalised settings across multiple visits.
We regularly review and update our cookie practices to ensure compliance with evolving New Zealand privacy legislation and international best practices in online gaming security. Any significant changes to this Cookie Policy will be communicated through our website notifications and email updates to registered users.
For questions regarding our cookie practices, data retention policies, or to exercise your privacy rights under New Zealand law, please contact our privacy team through the designated channels provided on our website. We are committed to transparency and will respond to all inquiries within the timeframes required by applicable legislation.